Veteran-Focused Care
Book a free appointment with our veteran-focused specialists.
Your Complete Treatment Journey
Personalised monthly treatment plan
Our clinicians design a personalised treatment plan just for you, with monthly check-ins to ensure ongoing support and progress.
Treatment delivered to your door
We make the process fast & simple. Treatment is delivered in discreet packaging directly to your door. There is no need to leave the house.
Ongoing treatment programme
We handle all consultations and applications online — no referrals needed. If approved, DVA covers your treatment, so there’s no out-of-pocket cost.
Premium customer support
Enjoy dedicated guidance from our team throughout your journey. We’re committed to education, care, and your long-term wellbeing
Trusted By Thousands of Veterans
By choosing VeteranCann you can:Gain access to industry leading doctors here today.
- Say goodbye to long wait times
- Reduce the need to travel
- Forget expensive specialist fee
We understand navigating healthcare isn't easy. That's why we hire people from the Veteran community who are trained to guide you at every step of the way.
How It Works in 3 Simple Steps
Answers to Your Questions
Yes, the DVA does consider funding the costs of treatment for conditions such as chronic pain.
We are currently accepting patients who are experiencing chronic pain.
If you suffer from chronic pain and/or an injury and do not have this listed as a DVA-accepted condition, we can assist you with the application process to have your healthcare status updated through our in-house advocate program. This is a free service VeteranCann provide for Veterans. The process can take up to 6 weeks and is subject to medical assessment. If your healthcare status is updated, it will assist in progressing your applications for fully funded treatment.
No. A range of mental health conditions (e.g. PTSD) have been funded previously. Nowadays, the DVA is no longer providing funding for mental health conditions.
To obtain funding approval, the condition requiring treatment must be chronic (last more than 3 months), and standard treatments must have proven unsuccessful in managing it.
To support the application, a written endorsement from the treating pain specialist overseeing the treatment is necessary. Additionally, a suicide and mental health risk assessment is conducted to ensure that there is no elevated risk of suicidal ideation or mental health issues, particularly in cases where potential contraindications are advised. Furthermore, confirmation must be provided stating that the patient does not currently have a substance use disorder and exhibits a low risk for developing one.
The support letter is submitted along with an Authorised Prescriber’s approval letter as part of the application to the DVA.
But don’t worry – we handle all applications on your behalf.
No. We will refer you to our partnered pain specialists who will organise a time with you for a final review and assessment before providing a support letter to go with your application to the DVA, making the process as easy as possible for you.
We are proud to be a Veteran-focused provider offering free services for the Veteran community in Australia. We believe Veterans deserve access to support and our team is here to listen and provide guidance. No surprise prescribing fees, no DVA co-payments or lock-in contracts.
After being medically assessed and approved by doctors at VeteranCann, you can expect to receive:
- Free initial and ongoing doctor assessments and telehealth consultations when you need it.
- A personalised and intuitive patient experience with a treatment plan that is simple and straightforward.
- A digital health platform for care that connects you with our experienced team of doctors and pain specialists for convenient and high quality care Australia-wide.
- We only hire people from the Veteran community who are committed and trained to serve you at every step.
There are no upfront fees and no charges for your initial or ongoing consultations, and that includes the DVA Prescription co-payment of $7.70, which we cover on your behalf!
Our focus is on providing safe, professional and compassionate care without adding any financial burden. From your first appointment and beyond, you can feel confident knowing the process is fully supported, transparent and centred on your wellbeing.
All you need to do is fill out the Health Evaluation Form here. You can select your consultation time once you’ve completed your form.
The doctor will assess the answers from your form and contact you at the scheduled time to discuss.
You will then be referred to one of our partnered pain specialists to finalise review and facilitate a support letter to proceed with your application to the DVA for funding.
- Consultation with a VeteranCann doctor.
- Referral to one of our partner pain specialists for review.
- Follow-up consultation with the pain specialist, with a support letter to be provided to support your application to the DVA.
- Pain specialist support letter and other supporting documentation submitted to the DVA.
Yes. Gold and Orange Cards cover the costs of RPBS prescriptions for all conditions. If you are a White Card holder, we would need to review the accepted conditions for which you can receive treatment for, which can be located on your myGov app.
If you have been approved by the DVA to have your costs of medication covered, there will be no need to submit any further applications for ongoing treatment if you are happy with your prescribed treatment plan.
Should there be a need for change or an update to your treatment plan, you will need to have another application submitted to the DVA for funding approval.
Although, you can continue with your existing previously approved treatment plan whilst waiting for approval on your application for an updated treatment plan.
No lock-in contracts. No hidden fees.
You can choose to opt-out of our service at any time, for whatever reason, without any hidden fees.
We guarantee you are not tied to any contract and have the freedom to be in control of the decisions you choose to make with your health.
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